Service Operation _ If a service is offered, describe it. Will the work be done by company personnel or subcontracted? Who are the subcontractor(s)? If on_site or in cyberspace, what employee qualifications, equipment, and technologies are needed? How will quality be assured? What performance levels are anticipated per employee? Possible Data Sources: local Chamber of Commerce; yellow pages; trade associations.
Having a business plan is so important to you as an online marketer. But most people, who start online businesses, especially small businesses, do not really take the initiative to make a business plan. Probably they think that it's not necessary. But for sure there is little you can achieve in life without proper planning. More so in the contemporary times when survival depends largely on one's ability to organize your physical and mental resources well. The future is actually for those who are organized. And the future of your business is dependent on your good planning.